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Job Title/Position: Licensed Clinical Social Worker

Reports To: Administrator/ or Medical Director


The Licensed Clinical Social workers help people solve and cope with problems in their everyday lives. A licensed Clinical social worker diagnoses and help treat mental, behavioral, and emotional issues.


  • Collect information about clients through interviews, test and evaluation of day to day functioning within work, family and other routines identifying areas needing continued support, resources and treatment in order to assist clients.
  • Work in collaboration with other healthcare givers to evaluate the medical or physical condition of the patients
  • Works with the patient’s family and other service providers to develop a plan for care for the patient.
  • Counsel patients on how to overcome their conditions and avoid dependencies as they recuperate from their problems.
  • Provide therapeutic services to clients through individual, family and group sessions that are consistent with the current research, professional standards and values
  • Prepare and complete diagnostic and biopsychosocial assessments, clinical notes, referrals, treatment plans of service recipients.
  • Regularly review and recommend changes in program services to meet service recipient needs with particular emphasis on services for underserved populations, oversight of program evaluation and quality assurance functions for departments including assessment of applicable legal and professional requirements and monitoring treatment plans for service recipients.
  • Adheres to agency values and principles and promotes them within the agency and the community and works to position the agency as a leader in service provision in the community.
  • Ensures that accurate program and client records are maintained and that confidentiality is a priority. Ensures that all pertinent documentation is completed and safely stored.
  • Maintains confidentiality with regard to service recipients’ treatment and records in accordance with HIPAA.
  • Maintains a current awareness of developments in assigned field and within the agency.
  • Perform other duties as assigned deemed relative and appropriate


  • Master’s Degree in Social work
  • DC LGSW/LICSW Licensure required
  • Some Mental Health Experience required
Job Title: Clinical Director

Reports To: Executive Director/Administrator


The Clinical Director is responsible for the overall direction of ABUNDANT GRACE HEALTH SERVICES, LLC Clinical Services.
The Clinical Director establishes, implements and evaluates goals and objectives for Case
Management  thatmeet and promote the standards of quality and contribute to the total organization and philosophy.


  • Coordinates and oversees all direct and indirect consumers services provided by clinical organization personnel.
  • Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of mental health care services, provided through organization personnel.
  • Assists Clinical Supervisors in managing clinical teams and planning.
  • Provides help in assessment, planning, implementation and evaluation of consumer and family.
  • Assists the Executive Director/ Administrator in the preparation and administration of the organization’s budget.
  • interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
  • Evaluates performance of Clinical Supervisors.
  • Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians.
  • Hires, evaluates, and terminates organization personnel.
  • Conducts clinical performance evaluations annually, or more frequently if indicated.
  • Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  • Develops implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member

15.- Plans and implements in service and continuing education programs to meet education and training needs of organization personnel.

  • Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of home health services provided through the Organization.
  • Assists in the development of organization Develops, recommends, and administers Organization policies and procedures.
  • Stays informed about changes in the field of nursing and home health care; shares information with appropriate organization personnel.
  • Promotes home health referrals in the health care community.
  • ln the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator.
  • Other duties as assigned by the Executive Director/Administrator.


  1. Licensed independent clinical social worker (Licsw)
  2. Bachelor’s degree in Nursing from an accredited program by the National League for Nursing. Master’s degree in social workerpreferred.
  3. Three years of management experience in a health mental or related health care organization.
  4. Demonstrated ability to supervise and direct professional administrative personnel.
  5. Ability to market and deal tactfully with consumers and the community.
  6. Has excellent observation, verbal and written communication skills.


Job Title/ Position: Referral /Intake coordinator

Reports To: Executive Director/ Administrator


Responsible for managing all aspects of the consumer intake process including managing the members of the intake team, establishing and maintaining positive relationships with consumers and referral sources, responding to consumer requests and concerns, and managing the insurance verification and authorization processes.


  • Directs all daily consumer referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
  • Ensures compliance with all state, federal, and EPD referral/intake regulatory requirements.
  • Directs the implementation of improved work methods and procedures to ensure consumersare admitted in accordance with policy.
  • Establishes and maintains positive working relationships with current and potentialreferral sources.
  • Ensures maximum third-party reimbursement through direct oversight of insuranceverification and authorization processes.
  • Negotiates service pricing with insurance Case Managers and other payers withinestablished financial and credit parameters.
  • Assists the Executive Director/Administrator in the preparation of an annual budget for theintake department and monitors allocation of resources according to budgetary limitations.

8- Recruits, selects, orients, and directly manages members of the referral/intake team.

  • Builds and monitors community and customer perceptions of ABUNDANT GRACE HEALTH SERVICES, LLC as a high-quality provider of services.
  • Gathers, collates, and reports referral statistics including key customer referral trends.
  • Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet consumer needs.
  • Maintains comprehensive working knowledge OF ABUNDANT GRACE HEALTH SERVICES, LLC
  • contractual relationships and ensures that patients are admitted according to contractprovisions.
  1. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by ABUNDANT GRACE HEALTH SERVICES, LLC

15-The above statements are intended to be a representative summary of the major duties andresponsibilities performed by incumbents of this job. The incumbents may be requested toperform job-related tasks other than those stated in this description



Bachelor’s degree in Nursing, Master’s degree in social worker preferred.
Registered nurse psychiatrist with current licensure to practice professional nursing in the state.
At least three (3) to five (5) years’ experience in health care management, preferably in mental health operations.
Demonstrated ability to supervise and direct professional and administrative personnel.
Ability to market aggressively and deal tactfully with consumers and the community.
Knowledge of corporate business management, governmental regulations.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.


Job Title/Position: Community Support Worker

Reports To: Clinical Director


The Incumbent will assist clients in their physical, social, emotional and daily life skills development. With the aim of increasing their independence and allowing them to function appropriately in the community. This position responds to the clinical manager.


  • 1- Performs medically necessary community support, care coordination; therapeutic and skill building activities identified in the client treatment/care plan that’s developed and implemented.
  • Guides and supports clients in the development of skills and strategies for addressing personal situations and to help them manage them. Supports clients in achieving recovery and building resilience.
  • Documents and maintains confidential treatment records and reports in a timely manner, within 24 hours of service delivery.
  • Collaborates with staff and external resources that will support the client to perform clinical assessments and develop treatment plans.
  • Supports clients individually and in group, sessions to assist in overcoming dependencies, adjusting to life, and making changes through skill development.
  • Acts as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations.
  • Meets with families, probation officers, police and other interested parties in order to exchange necessary information during the treatment process.
  • Supports family members to assist them in understanding and supporting clients or patients.
  • Refers patients, clients or family members to community resources or to specialists as necessary.
  • Evaluates the effectiveness of services and clients’ progress in resolving identified problems and moving towards defined objectives.
  • Adheres to all federal, local laws and standards that govern the delivery of behavioral health services.
  • May perform duties on weekends, holidays and on-call work hours.
    Other duties as assigned.


  • HSD required Bachelor’s degree preferred.
  • Reliable means of transportation

Good oral and written communication skills mandated.

Job Title: Secretary/Receptionist
Reports To: Executive Director / Administrator and /or Clinical Director


The secretary/receptionist is responsible for routine clerical matters and assuring that

documents flow in a coordinated and efficient manner.


  1. Provides assistance to the Executive Director/Administrator, preserving the confidentialnature of items of which he/she has knowledge.
  2. Maintains the files, supplies, postage and general office condition in an orderly manner.
  3. Handles all correspondence and word processing for the home health organization.
  4. Maintains minutes of meetings.
  5. Answers telephone inquiries and channels them appropriately.
  6. Files clinical notes after recording on the “weekly ledger,’sheet.
  7. As necessary, sends physician’s orders for signature. Keeps current log of what is sentand tracks receipt of signed document.
  8. Closes patient’s clinical record when discharged.
  9. Maintains current patient statistics utilizing the Management lnformation System.
  10. Maintains ledger cards for all new patients admitted for clerk,s use.
  11. other duties as assigned by the Executive Director/Administrator.

The above statements are only meant to be a representative summary of the major responsibilities duties and performed by incumbents of this job. The incumbentsmay be requested to perform job related tasks other than those stated in this description


1′ Minimum of two (2) years’ experience preferably in mental health or health care, or graduation from a one (1) or two (2) years of business college is preferred

  1. Is at least 18 years of age.


  1. Able to type 50 words per minute
  2. Word processing skills
  3. Personal computer skills
  4. Business machine knowledge
  5. Medical terminology